Frequently Asked Questions

 

How do I access the downloadable products I purchased?
After you complete your purchase, you will receive an email with a link to download your products. You will need a PDF reader to view the worksheets and books.

How long do I have to download the products I purchased?
You have unlimited access to download the products you purchased. However, we recommend that you download them as soon as possible and save them on your device or cloud storage for future use.

Can I share the downloadable products I purchased with others?
Please do not share them publicly (like on social media) but sharing them directly with friends (like through text or email) is fine.

How do I track the status of my apparel order?
After you place your order, you will receive an email confirmation with a tracking number. You can use this number to track your order on the shipping carrier’s website.

What is your return policy for apparel items?
We want you to be happy with your purchase. If you are not satisfied with your apparel item, you can return it within 30 days of delivery for a full refund or exchange. The item must be unworn, unwashed, and in its original condition. To initiate a return, please contact us through the contact page and we will provide you with instructions and a prepaid shipping label.

How do I contact customer service?
You can contact us through the contact page. We reply to inquiries Monday through Friday. We will respond to your inquiry as soon as possible.